Community Guidelines
We at Wispr believe in a better way to give feedback to one another. We aim to empower the everyday business owner as well as the everyday Joe, but remember…. with great power comes great (I think we all know how that goes). This is a community of real people, so let’s do our best to treat each other as such. Remember… "People helping people. It’s a beautiful thing."
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When Giving Feedback:
1. Be Helpful and Constructive
“Express Yourself”
For Wispr to be effective at providing businesses quality feedback, we need the community to be very open and honest about what businesses can do to improve. That said, the truth can hurt, so feedback should always be constructive and respectful.
“Lean On Me”
One of the best ways to grow is to get feedback from our peers (and in the case of Wispr, our clients) — arguably, the best source of information to learn how to grow and improve is a business’ clientele. However, clients, always keep in mind feedback is best received when it is helpful and constructive. No Negative Nancies, please! (Sorry, Nancy.)
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2. Be Respectful
“R-E-S-P-E-C-T (Find Out What It Means To Me)”
The businesses you are giving feedback to are owned and operated by regular people — your neighbor, your best friend’s mom, or maybe even your middle school theater teacher who retired and then later decided to open a hair salon — so treat them with respect.
“Do You Really Want To Hurt Me?”
We often have much more empathy for those that are in close proximity to us, so in a world where most of our communication is done through phone screens, it stands to reason we’ve all lost a lot of the empathy for one another. So remember, just because you can’t see them doesn’t mean they don’t have feelings.
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3. Be Patient and Mindful
“You Can’t Always Get What You Want”
Sometimes the kitchen at your favorite diner gets backed up. Hell, sometimes the lady ahead of you at the nail salon had some gnarly toenails and your appointment gets pushed back 20 minutes. So while it’s invaluable to provide a business with your feedback, be sure to practice patience and mindfulness… and then mumble a little “goos-fraba” to yourself for good measure.
“Sitting, Waiting, Wishing”
We know you want a speedy reply to your feedback, but remember that business owners and GMs can sometimes have a billion things on their plate. Let’s all keep that in mind when waiting for a response. Give that refresh button a break, gurl!
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4. Do Not Be Discriminatory
“One Love”
We’re all part of the human race, we all breathe the same way, and we all bleed the same blood… so let’s work together and feel alright.
“Relax (Don’t Do It)”
When was the last time you remember an angry or hateful text accomplishing anything? It’s always better to take a beat, calm down, and send the message later. Businesses need to hear your feedback, but they won’t if you sound hostile. Keep calm and Wispr on, bruh.
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5. Don’t Spam
“You Talk Too Much”
This should be somewhat obvious, but if you are sending lots of feedback to a business that is overly redundant, then they have every right to report you as a spammer and you may have your account suspended. And we don’t want to suspend your account — you seem like a cool cat.
“Gold Digger”
It’s like that episode of Thundercats where Lion-o wants gratitude from the aliens he just saved, and Panthro tells him, “Dude, we don’t do stuff for others to get a thank you. We do it cause it’s right.” Be like Panthro and give businesses feedback because it’s the right thing to do — not just to get something in return.
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Failure to comply with Wispr Community Guidelines could result in account termination.
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Failure to comply with Wispr Community Guidelines could result in account termination. ♥
And please remember…
This is not a conversation.
We intentionally have not created Wispr as a full chat app, as we do not want to allow for conversations between businesses and customers to get heated. If you feel like more needs to be said, consider leaving your contact information when sending your feedback so that the business may get in touch with you.